Crypto Remote Job

Customer Service BI Specialist

Join a global leader in data-driven insights

Overview

We are seeking a detail-oriented Business Intelligence Specialist to analyze customer service data, provide actionable insights, and support strategic decision-making.

Date:
16 Aug 2025

Type:
Full-Time / Global

Pay:
$30,000 - $50,000

Candidate Requirements

Minimum Requirements:

• 3-5 years of experience in BI, data analysis, or a similar role
• Bachelor’s in Data Science, Statistics, CS, or related field
• Proficiency in SQL, Python, R, or similar tools
• Strong understanding of databases & data warehousing
• Excellent analytical & problem-solving skills
• Attention to detail and accuracy
• Clear communication of complex insights
• Organized, strong time management
• Ability to work independently & in teams

Desirable:

• Experience in crypto, finance, or compliance industries
• Knowledge of Tableau, Power BI, or similar
• Familiarity with statistical modeling

Job Responsibilities

• Collect, organize & analyze customer service data
• Develop & maintain dashboards and reports
• Provide data-driven recommendations for efficiency
• Conduct root cause analysis for key KPIs
• Communicate insights to senior management
• Ensure data accuracy & integrity
• Support strategic decision-making with forecasting
• Collaborate with cross-functional teams

Application Form

✅ Application Submitted Successfully!

FAQ

Is this role remote?

Yes, it is a global full-time remote role.

What tools will I use most?

Primarily SQL, Python/R, and BI visualization tools.

Is prior crypto experience mandatory?

No, but it’s a strong advantage.